Frequently asked questions
How can I pay?
You can pay by bKash (send money), bank transfer or cash on delivery. For bKash and bank transfer, enter the transaction ID or upload a screenshot at checkout. Our team verifies it and you receive an SMS.
Do you deliver all over Bangladesh?
Yes. Inside Dhaka delivery takes 1-2 days and outside Dhaka 3-5 days. We ship with Steadfast, Pathao and RedX. The delivery charge for your area is shown at checkout.
Do you sell wholesale?
Yes. Open any product and press the Wholesale button. It opens WhatsApp with the product details so we can send you the bulk price and minimum quantity.
What can I buy at Bicitromoy?
School bags, tiffin boxes, water bottles, pencil boxes, Islamic and learning books, educational toys, kids watches, sunglasses, umbrellas, fashion jewellery, thermometers and health items, healthy snacks and cosmetics and personal care items.
How can I track my order?
Use the Track order page with your phone number and invoice number, or sign in to your account to see every order you have placed.
What if the product is damaged or wrong?
Tell us within 3 days of delivery on WhatsApp or by phone and we will replace it or refund you.